box office
Outside our opening hours our box office opens an hour before the event begins. Please consider that there are some association events where you can`t use a voucher. Vouchers will, sometimes, be provided by the association. If you would like to know which events are effected by this please give us a call. You can reach us at +49 (0) 6222 582-640. Thank you for your cooperation.
cloakroom
Cloakroom facilities are available in the entrance one hour prior the show and costs € 1,00 per garment. To make sure your possessions are safe while you attend our events, we would ask you to leave jackets, coats, larger bags, umbrellas, walking sticks and rucksacks in your car or to deposit them at the cloakroom. Thank you for your understanding. Please allow sufficient time if you plan to use the cloakroom. Please also note that our cloakroom is not permanently staffed during the summer months.
parking
Parking tickets can be purchased before the show or during the break at the cloakroom. We offer a fixed parking rate of € 2,00 for the entire evening.
catering during the event
Light snacks and refreshing beverages are available at the foyer bar from one hour before the event starts, and then again during the intermission. To avoid any queues afterwards, please purchase your car-park exit ticket at the cloakroom before you leave, or perhaps first pay a visit to our Denkbar.
is it too loud?
If you find an event is too loud for you, ask for free earplugs at the cloakroom.
hotel
Wouldn’t it be nice to walk just a few steps and to be in bed after a cultural event? We are the only cultural hotel in the region that offers in-house cultural events and accommodation. The Palatin hotel and congress center is a 4-star hotel located in the heart of Wiesloch. Our staff team ensures competence and an eye for detail for a pleasant and relaxing stay. As a guest of the cultural center we offer you a special room rate available on request – to book call our toll-free number +49 (0) 800 – PALATIN (7252846)!
restaurant
You don’t want to choose between a visit in the theater and a culinary menu? No problem – you can combine your visit with our cult menu with a 3-course menu at our restaurant. Enjoy the starter and main course before the show. During the enjoy a glass of sparkling wine on the house. After the show finish the evening off with a sweet delicacy..
terms and conditions
Ticket refunds are generally not possible. If a show is cancelled or changed, tickets can be returned and within 14 days you will get a refund on the purchase price. Please note that the tickets can only be returned to the location at which the tickets were purchased. Entrance for late coming guests may be granted only in exceptional cases. There is no right of refund for unused tickets, compensations are excluded..